Shipping policy
Here’s a clean, professional Shopify‑ready Shipping Policy you can paste directly into your store. It covers processing times, domestic/international shipping, tracking, delays, lost packages, wrong addresses, and support — everything a beauty brand needs.
📦 Shipping Policy
Processing Times
All orders are processed within 1–3 business days.
Orders placed on weekends or holidays will begin processing on the next business day.
If we experience a high volume of orders, processing times may be slightly delayed. You will always be notified of any significant delays.
Domestic Shipping (U.S.)
We offer several shipping options at checkout, including:
- Standard Shipping (3–7 business days)
- Expedited Shipping (2–3 business days)
- Priority Shipping (1–2 business days)
Shipping rates are calculated at checkout based on your location and selected shipping method.
International Shipping
We ship worldwide.
International shipping rates and delivery times vary by destination and will be shown at checkout.
Customs & Duties:
Customers are responsible for any customs fees, import taxes, or duties charged by their country.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number.
Please allow up to 24–48 hours for tracking information to update.
Shipping Delays
Delivery times are estimates and may be affected by:
- Carrier delays
- Weather conditions
- Holidays
- Customs processing (international orders)
We are not responsible for delays once the package is with the carrier.
Lost, Stolen, or Damaged Packages
If your package is marked delivered but you did not receive it:
- Check with neighbors or your local post office.
- Wait 24 hours — carriers sometimes mark packages early.
- Contact us if the package is still missing.
We are not responsible for packages lost or stolen after delivery, but we will do our best to help you resolve the issue.
If your order arrives damaged, contact us within 48 hours with photos so we can assist with a replacement.
Incorrect Shipping Address
Customers are responsible for entering the correct shipping address at checkout.
If an address error results in a returned package, the customer is responsible for reshipment costs.
Shipping Fees
Shipping fees are non‑refundable.
If a package is returned due to an incorrect address or refusal, the original shipping cost will not be refunded.
Customer Support
If you have any questions about your order or shipping, contact us at:
support@[yourstore].com
If you want, I can also create a Refund Policy, Privacy Policy, or Terms of Service to match this style.